One Time Passcode

When additional authentication is needed to access your accounts online (e.g., when signing in from an unrecognized device), One Time Passcode (OTP) offers a more convenient and secure identity verification process than answering a security question.

How Does One Time Passcode Work?

OTP sends a four-digit numeric code via text message to your registered mobile device as an additional layer of identity verification to access your online services. This unique code can only be used once and must be entered before you can access your accounts online.

One Time Passcode

How Do I Register for One Time Passcode?

Sign in to Member Access and do the following:

  1. Select the Alerts tab.
  2. Click the registration link for One Time Passcode.
  3. Enter your mobile device number and complete the required fields.
  4. Enter the activation code sent to your mobile device to complete registration.